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IBM Field Technician

Technicians certified on IBM Servers and Storages in 160 countries.

Field Technician on demand

IBM Field Technician

Technical support in 160 countries, with certified and experienced professionals in IBM servers and arrays.

• Full end-to-end server life cycle query and management.
• Break-fix solutions for servers, storage and other types of IT hardware.
• Flexible support for needs and contingencies.
• Proactive and reactive server monitoring.
• Incident management, Problem management, Change management.
• Supplier management, including purchase and installation of server hardware.