SERVERS MAINTENANCE

Zion Tech Group provides DELL, HP, IBM, SUN, HUAWEI, CISCO, with parts delivery and SLA with response time 24/7 - 365 days.

We provide the necessary follow-up since the opening of the call, supply of parts with logistics centers distributed around the world.

Technicians available 24 hours a day in 193 countries, performing corrective and preventive maintenance on servers, storages, and other IT equipment.
Upgrade of controller cards, HDD, memories, processors, supplies, tape drives.
Firmware updates, drive, BIOS, software installation, operating systems plus desktop and server virtualization.
Internal hygiene in IT equipment.
Remote incident tracking.
Real-time ticket updates 24 hours a day with trilingual call center.

Technical Assistance in Servers

Servers Maintenance

We offer server maintenance and global support services in 193 countries. Supply of original parts and SLA with response time 24/7 - 365 days.

Upgrade of spare parts

Update of spare parts. Controllers, HDD, Memories, Processors, Supplies, Tape Drives, Motherboards.
Firmware updates, Drives, BIOS, software installation, operating systems and server virtualization.

Global Support

Accompaniment necessary after the opening of the call, supply of parts with logistic centers distributed throughout the world. Technicians available 24 hours a day in 193 countries, performing corrective and preventive maintenance on servers.

Remote Incident Tracking

24-hour real-time ticket updates with trilingual call center.

On-site Field Technician Services

• Full end-to-end server life cycle query and management.
• Break-fix solutions for servers, storage and other types of IT hardware.
• Flexible support for needs and contingencies.
• Proactive and reactive server monitoring.
• Incident management, Problem management, Change management.
• Supplier management, including purchase and installation of server hardware.